Privacy Policy: Your Data Matters

Your privacy and trust are important to us.

Introduction to Our Commitment

At Raveliqona, we protect your personal information in line with Malaysian regulations. This policy explains how your details are collected, used, and safeguarded while you use our services.

We believe transparency is crucial, so you can make informed choices about your data. Please review this policy thoroughly.

How We Collect Your Data

We collect your information directly and automatically to operate our site and respond to your requests safely and efficiently.

Information You Provide Directly

  • Contact details (such as email and name) you submit.
  • Questions or feedback you provide via our forms.
  • Subscriber preferences you set for updates.
  • Media inquiries and collaborative proposals.
  • Details submitted for communication purposes.

Data Collected Automatically

  • System logs for troubleshooting and security.
  • Cookies and analytic tracking technologies used.
  • Device, browser, and network information collected.
  • Usage statistics regarding page visits and features.
  • Location derived from IP address where applicable.

How We Use Your Data

Your information is used to deliver content, respond to you, and improve your experience on raveliqona.pro.

  • Communicating with you about your inquiries.
  • Providing updates based on your preferences.
  • Personalizing your site experience.
  • Site analytics and feature improvement.
  • Detecting misuse or preventing security risks.
  • Managing response and support processes.
  • Compliance with Malaysian laws and regulations.

Our Promise: We never sell your personal information and are committed to responsible handling of your data.

Sharing Your Data

We may share data with trusted providers to operate the site and respond to requests. No information is sold or used for unauthorised marketing.

Working With Providers

Trusted providers assist with site hosting, analytics, and communications. These vendors follow strict confidentiality standards.

Legal Requirements

Information may be disclosed if required by Malaysian law or regulatory authorities.

Process For Anonymous Data

We use aggregated, anonymised statistics to improve our website and services.

Your Data Rights

You can access, correct, or request deletion of your data, subject to applicable laws. We aim to honour these rights quickly.

  • Request a copy of your data on file.
  • Ask us to update incorrect personal details.
  • Ask to delete your information from our systems.
  • Request data transfer in a structured format.
  • Object to certain data processing activities.
  • Request us to restrict some data uses.

Contact us to exercise your rights or for questions regarding your information.

How We Protect Your Information

We use industry-standard measures to safeguard data, checking systems regularly for vulnerabilities.

Technical Protection Steps

  • Encryption for data in transit and at rest.
  • Firewall and network access controls enabled.
  • Regular vulnerability and risk scans performed.
  • Secure site hosting with up-to-date patches.

Organisational Safeguards

  • Staff trained on data privacy obligations.
  • Restricted access to personal information files.
  • Data retention limits reviewed and updated.
  • Incident response plans in place and tested.

How Long We Keep Information

Personal data is kept only as long as needed to provide services and meet legal requirements.

  • Basic account or registration records kept securely.
  • Data from blog features stored for analysis.
  • Emails or queries retained for follow-up.
  • Transaction details managed as required by law.
  • Preferences for updates and notifications managed.

Information is regularly reviewed and securely deleted when no longer required.

International Information Transfer

If data is sent outside Malaysia, safeguards and legal protection measures apply to keep it safe.

  • Standard contractual clauses for security.
  • Vendor screening for compliance.
  • Encryption for data in international transit.
  • Regular review of cross-border risks.

Cookies and Tracking

Raveliqona uses cookies for site performance and analytics. You can manage your cookie preferences anytime.

Types of Cookies Used

  • Required for core website features and functionality.
  • Monitor usage statistics and improve experience.
  • Store your language and content preferences.
  • Enhance certain features for easier navigation.

See our Cookie Policy for information on setting preferences.

Policy Updates and Changes

We update this privacy policy when necessary for legal or operational reasons. Check this page for latest changes.

  • Major changes will be communicated on site.
  • Email updates, when relevant, may be sent.
  • Summaries posted for significant updates.
  • Effective date always listed at top of page.

Continued use of raveliqona.pro means you agree to updates.

Contact Information

Questions? Contact us for clarification on this policy or your rights.

Raveliqona

Infinity8 Reserve JBCC, Level 18 & 19, Menara JLand Johor Bahru City Centre, Jalan Tun Abdul Razak, Johor Bahru 80000 Malaysia

Phone: +60 5-934 0454

Email: content@raveliqona.pro

Policy last updated: December 29, 2025

Effective from: December 29, 2025